City visitors (international travelers, expats, immigrants, international students and tourists) around the world, especially in big cities like New York, face many problems such as the language and communication barriers, lack of confidence and security, the culture gap, and direction to handling some city regulations and paperwork, which may affect their whole travel/visit experience. Sometimes they don’t know what to do and how to do it when they are in a situation like being lost, or uncertain where to go and how to deal with rental car accidents or other entities like hospitals, restaurants… What they currently do is interacting directly with the locals, trouble makers and government officials with difficulties in language spoken and sometimes certain attitudes. If a city visitor has one or two connection in that city then it might solve one or two situations but what if the city visitor has no body or his/her connections are not available? Actually, even though city visitors can speak English, they can still face problems and suffer in new cities. So, with the click of a button, they can call or text with agents to help them through their situation.